One low monthly subscription per company workspace—not per employee. Start with the everyday essentials, or add AI assistance and early-access route planning. Both plans include Manager, Field and Client access.
Applications are open. We review your application before payment; applying never creates a charge.
Choose your preferred plan in the application. Processing fees are included. Applicable tax is additional and shown at checkout. First-month payment and Plus allowances are prorated. AI requires owner consent; route planning remains in early access while real customer routes are verified.
The details, side by side
What is included?
Essential runs the everyday workflow. Plus adds a planning assistant to the same workspace.
CaptureBeacon Essential and Plus feature comparison. Usage quantities are full-calendar-month maximums.
In your workspace
Essential $5 / month
Plus $15 / month total
Scheduling & recurring visitsAppointments, jobs and events, with repeating service visits at the frequency the work requires.
Included
Included
Client records & service historyKeep requests, upcoming visits and completed work connected to the people you serve.
Included
Included
Manager & team accessOwners and managers coordinate the workspace. Field team members see the work their permissions allow.
Included
Included
Field appAssigned work, directions links, arrival updates, checklists, service photos and completion reporting.
Included
Included
Client appInvited clients can see the schedules, history and updates their provider shares with them.
Included
Included
Reports & ordinary email updatesOn-the-way and completion notices, with office review options for detailed reports and exceptions.
Included
Included
Workspace AI assistanceAsk about your own business operations and review suggestions using authorized workspace context.
Not included
Up to 100 questions / month
Early-access route planningPrepare a manager-reviewed stop order or replacement-coverage proposal using travel estimates, job lengths, and arrival windows.
Manual scheduling
Up to 20 route credits / month
Address lookups for routingLook up a selected service address to prepare its map location. Opening a directions link in your own map app is separate.
Use your own map app
Up to 50 lookups / month
A practical guide to Plus
What do the allowances mean?
Included usage is shared across your workspace, rather than multiplied by the number of employees.
100
AI questions per full month
Ask about your own customers, visits, assignments, requests, and events. CaptureBeacon returns a read-only answer with sources for you to review; it does not make business changes on its own.
20
Early-access route credits
A route check uses travel estimates to prepare a plan for manager review. Most checks use one credit; larger checks can use two. Route estimates can change and are not guaranteed arrival times.
50
Address lookups per full month
A lookup turns a selected service address into a map location for route preparation. It is separate from a route check. Your team can still open ordinary directions links in its own navigation app.
Submitted requests may use allowance even when they do not return a usable result. Allowances do not roll over, and AI and Maps share a service allowance. If a limit or service availability pauses new requests, no automatic overage fee is added. Your ordinary paid Essential workflows remain available.
Know what you are choosing
A planning tool, with people in control.
Route estimates can change. They help you prepare work; they are not a guaranteed arrival time or continuous employee GPS tracking.
Separate from these subscriptions
Paid SMS/text messaging is not included.
CB subscription billing does not collect your clients’ payments for your own services.
Plus is workspace assistance, rather than an unrestricted general-purpose chatbot or unlimited AI and Maps usage.
Before you decide
Billing, access and changing your mind.
Is the price per employee or per company?
One subscription covers one company workspace and its Manager, Field and Client experiences. It is not a per-employee monthly price. Separate company workspaces need separate subscriptions. During early access, we review your workflow, team and expected volume before approval; these plans are not advertised as unlimited capacity.
What happens if I join partway through the month?
The first payment is prorated for the remaining part of the month. Plus allowances are also prorated. Plans renew on the first of each month. Secure checkout shows the amount and renewal details before you pay.
Do unused questions or credits carry forward?
No. Plus allowances apply to the covered calendar month and unused allowances do not roll over. Your workspace shows remaining usage. These are monthly maximums with a shared service allowance: heavier use can pause new AI or mapping requests before every individual counter is exhausted. CB pauses requests instead of adding automatic overage fees.
Can I change plans later?
Yes. An upgrade takes effect after its additional payment is confirmed. A downgrade takes effect at the next renewal, and your current paid plan remains available through its paid-through date. Review the amount or effective date before confirming a change.
Can I cancel anytime?
Yes. Cancel through your workspace billing portal before renewal to stop the next charge. Your service continues through the end of the paid period. We do not refund unused time, except where required by law or when we correct a duplicate charge, billing mistake, or confirmed service failure.
What happens if a renewal payment fails?
New paid workspace changes pause when the paid period ends unless renewal payment is confirmed. Existing records, exports, billing recovery and updates to already assigned Field jobs remain available. New AI and route requests require paid Plus access. A payment problem does not automatically delete your records.
Does Plus change schedules or message clients on its own?
No. AI assistance does not make autonomous changes in this release. Route and coverage proposals need manager review and approval. Existing customer communication and schedule-change approval rules still apply. The workspace owner controls consent for external AI and Maps use.