Product tour

See where every part fits.

CaptureBeacon is a connected operating path for service work. Each page gives the right person the next useful action and passes the result forward—from request to schedule, field work, and completion.

01

Used by Service provider or team

Application & review

Use the signed-in application linked from the public site. We review access first. Approved applicants can confirm payment through secure checkout and create their company workspace.

Connects forward: Application and approval are free. A new company workspace requires confirmed payment and owner setup.

02

Used by Owner, manager, or team member

Workspace & team setup

Name the workspace, carry in the brand, set the local operating choices, and invite people into guidance that matches their exact role.

Connects forward: These choices become the safe defaults for every job or event while each person sees only the work and controls meant for them.

03

Used by Client and manager

Service requests, calendar & walk-ins

Offer approved services, show real openings from the provider’s hours and breaks, and either confirm automatically or hold the request for manager review. Keep unscheduled arrivals on a private live board.

Connects forward: Confirmed appointments and walk-ins become visible work without exposing the customer list publicly.

04

Used by Provider, owner, or coordinator

Manager

Build the work plan, schedule coverage, invite the team, assign exact roles, and see what still needs attention.

Connects forward: The plan supplies the Field view and each person’s assignment.

05

Used by Workspace leaders

Operations center

See current jobs and events together, spot blockers, and jump directly to the right tool instead of hunting through records.

Connects forward: Live status from Manager and Field rolls into one operating view.

06

Used by On-site team

Field & mobile jobs

Use the manager-set arrival window, directions, optional On My Way alert, mobile checklist, work status, assigned service tasks, customer summary, approved contacts, and manager-help path where the work happens.

Connects forward: Field progress returns to the same event or job record. Shared crews retain checklist attribution, and the designated site lead owns final sign-off.

07

Used by Field worker or specialist

Assigned-team access

Accept the exact assignment, view only the useful brief, respond to attendance, and complete the required handoff.

Connects forward: Access follows the assignment and can be removed without exposing the wider workspace.

08

Used by Guest or participant

Participant-facing pages

Open the approved event QR destination, view timing and arrival guidance, and use the customer or participant actions enabled for that event.

Connects forward: Public actions connect to the event without exposing its private operating record.

09

Used by Manager, field team, and customer

Delivery, completion & feedback

Track completed tasks, exceptions, approvals, outside links, the completion email, and private customer response. Specialty workflows can add the handoffs their work requires.

Connects forward: The work closes with useful history and a visible support path while specialist files stay in the chosen outside service.

Explore safely

See the rhythm before you apply.

The guided preview uses invented information and illustrates the workflow. It is not a live workspace and cannot publish a gallery, send a message, or store your activity.